Frequently Asked Questions

Contact us for a free consultation to discuss your requirements, timeline, and budget. For complex projects, we offer a paid discovery phase -- and the cost is credited toward your final project.

Yes. Many partnerships begin with a small project. We offer hourly billing with weekly invoicing for engagements that need limited hours.

Yes. We offer both white-label and client-facing agency partnership models. See Agency Partnerships for details.

No. We serve clients nationwide and worldwide. Based in Cedar Rapids, Iowa (US Central Time), we use video conferencing and project management tools during standard business hours.

One-business-day email response times. 14 years of WordPress specialization. 31 years of web experience. The same engineer works on your project from start to finish. Competitive Iowa-based rates.

We operate in US Central Time during standard business hours. No significant timezone delays. Direct communication with the person doing the work.

Yes. See our case studies covering financial services, healthcare, e-commerce, AI platforms, and automation solutions.

WordPress powers 40% of the web. It's flexible, well-supported, and cost-effective for most sites. It's not ideal for highly interactive applications or specialized performance needs. We'll give you an honest recommendation during consultation.

WordPress.org is self-hosted with full control and unlimited customization. WordPress.com is a hosted service with plugin and theme limitations. We work with WordPress.org and can assist with migration.

Yes, when properly maintained. Security depends on updates, passwords, hosting, and plugins -- not WordPress itself. We implement best practices on all projects.

Yes. WordPress development, custom themes, plugin engineering, and ongoing support. See our case studies for examples.

Yes. We build custom AI tools, LLM-powered features, and automated workflows that plug into your existing stack. If you started an AI project that stalled, we audit the work, fix what's broken, and bring it to production. See AI Integration & Development for the full scope.

Stalled builds, vendor abandonments, brittle codebases, and half-finished platforms. If a previous team couldn't deliver, we figure out what's salvageable and build a plan to ship. See Project Rescue for details.

Yes. Malicious code removal, site hardening, and breach monitoring implementation.

Yes. We diagnose hosting, database, plugin, image, and caching issues with real performance measurements.

Yes. Monthly retainers include development, consulting, support, maintenance, and security. See Maintenance, Security & Support.

Yes. We target WCAG 2.1 AA with semantic HTML, ARIA attributes, keyboard navigation, and color contrast compliance.

Yes. HubSpot, Salesforce, banking platforms, healthcare systems, payment processors, and more. Custom API connections built as needed.

No. Clients own their hosting accounts directly. We provide recommendations and configuration assistance.

Banking & Financial Services, Healthcare, E-commerce, Education, Wellness, Travel, Advertising & Marketing, Agriculture & Manufacturing, and Nonprofits.

Yes. Patient portals, provider directories, appointment systems. HIPAA considerations implemented; we recommend a formal compliance auditor for certification.

Yes. Financial services is a core sector. Custom banking integrations, loan workflows, and secure portals built with compliance in mind.

Yes. Payment integrations, custom product types, shipping logic, subscription workflows, and platform syncing.

Custom solutions range from $150 for a quick fix to $100k+ for enterprise builds spanning 12+ months. See Pricing for details.

Starting at $150/hour. Rates vary by scope, urgency, and scheduling.

Both. Small projects are often fixed-price after discovery. Complex projects use a paid discovery phase (credited to the final cost) followed by hourly or fixed-price options.

Yes. All custom code is owned by the client. Full access provided. Documentation included. No lock-in.

Video conferencing, email or Slack, Trello (or your preferred tool), screen sharing, reference documents, and one-business-day response times.

Fixed-price: minor changes absorbed, larger ones require change orders. Hourly: estimates adjust as needed.

Small hourly tasks: a few business days. Small-to-mid projects: a few days to weeks. Complex or enterprise: several months or more.

30-day monitoring with free bug fixes. Monthly maintenance retainers available for ongoing development, security, monitoring, and support.

Regular updates, vulnerability scanning, malware detection, access controls, two-factor authentication, strong password enforcement, SSL/TLS, database hardening, file monitoring, audit trails, least privilege principle, and backup/disaster recovery.

Secure payment gateways (Square, Stripe, PayPal, Authorize.net), tokenization, SSL/TLS encryption, secure hosting, regular updates, and PCI-compliant hosting recommendations.

Eighty Four M.

Three dogs, three cats. They're part of the team.